As a strategic marketing and communications firm providing services to the State of California, we have the privilege of working with many innovative and progressive state departments, public and local agencies, who are driving inventive strategies to meet the demand of processing business, delivering program services, responding to ongoing State and Federal legislation, adapting to election and State budget cycles, as well as supporting the rapidly increasing activity and demand to stay competitive (compatible, connected, integrated) with "sister" agencies, business partners (vendors and suppliers), citizens, and other reliant stakeholders.
Deloitte currently has an excellent report out on e-government that addresses the challenges "conventional government" is facing and will continue to face with emerging risk - Change Your World or the World Will Change You - The future of collaborative government and Web 2.0.
Premise for eGovernments in the Era of Web 2.0
Deloitte writes, "Today’s tech-savvy world demands tech-savvy government. Increasingly connected citizens and stakeholders are asking governments to deliver services more rapidly and efficiently. Yet the public service bureaucracies that form the governmental backbone often take a conservative approach to adopting the latest Internet-based technologies to accelerate service delivery.
Developing a “Government 2.0” culture is more involved than simply setting up a
wiki or a blog. It requires leadership, investments in technology,
organizational change, and risk-taking to overcome cultural, process, technology
and policy hurdles.
In the end, increased levels of collaboration will result in enhanced service delivery through all operational and policy-making functions of government. This culture will allow tomorrow’s government to do more with less."
Comments